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Your Right to Privacy - Our Promise of SecurityYour orthodontist has contracted with Pt Interactive to use our technology to provide you with the ability to view your appointment and account information via the Internet on a password-protected screen. Our technology also generates and automatically sends reminder notices and information from your orthodontist to you via email. Pt Interactive may change its Privacy Policy from time to time when we change our procedures or update our technology, so please re-visit this web page periodically. Frequently Asked QuestionsPlease see the following Frequently Asked Questions (FAQs) What information does Pt Interactive collect and how is this information used?Name and Email AddressRegistration for the Service consists of inputting your first and last name and email address(es) into the PC that Pt Interactive has installed in the waiting area of your orthodontist's office. Your Account InformationThe Service can access your orthodontist's database of patient information. As a result, Pt Interactive will know your name, birth date, appointment history, future appointments, payment information and health insurance information ("Account Information"). Pt Interactive will not have access to your medical and orthodontia records. Your medical records are confidential records between your orthodontist and you. The Service will use your Account Information to automatically generate and email notices to you about appointments and other information from your orthodontist. You can also view your Account Information on a password-protected, secure page on your orthodontist's web site by clicking on the "Account Information" button. Tracking InformationPt Interactive's server automatically gathers traffic data about users using the Service. This traffic data does not personally identify you to Pt Interactive. Pt Interactive may periodically analyze the server logs to optimize web site navigation, help diagnose problems with our server, and to administer your orthodontist's web site. Do you collect information from children?Pt Interactive strictly adheres to the federal regulations
enacted to implement the Children's On-line Privacy Protection Act
("COPPA"). We collect only the most limited amount of information
necessary to provide the Service to all users, including children.
For more information about COPPA or to read the full text of the
statute and the federal regulations, please go to http://www.ftc.gov/kidzprivacy.
Pt Interactive will never sell, trade or assign any information
about you to third parties, such as mailing houses, insurance
companies, market research firms, or advertisers.
The Pt Interactive employs security measures that are consistent
with industry standards to protect the loss, misuse or alteration of
information about users of the Service that is under our control.
Any connections to your Account Information from your
orthodontist's web site will be made through a secure connection
that is validated by your user name, email address and the password
given to you by the Service. All information transferred during
every session, including your Account Information and your password
will be encrypted using Secure Socket Layer (SSL) encryption
technology. In addition, your Account Information will be encrypted
when stored in Pt Interactive's database. To ensure that your
sessions are encrypted, look for the "https" in your browser's
address bar before or the browser's "secure site" icon Our web site administrators continuously review the integrity of
our security measures. In addition, we limit employee access to your
Account Information on a "need to know" basis. Only employees with a
valid business reason related to providing the Service will have
access to your Account Information. We train all of our employees
about the importance of confidentiality and our policies and
technology regarding privacy and security.
You can choose not to use the service by NOT entering an e-mail
address into the system. If you request your orthodontist to block
your record, none of your personal information will be available on
the Internet.
You can change your email address when you log onto your
orthodontist's web site by clicking on the "My E-mail" button on the
web page. You cannot change you Account Information through the
Service. If you would like to make changes to your Account
Information, call your orthodontist's office directly to alert them
to any changes that should be made to your Account Information
stored in your orthodontist's database.
Your registration for and use of the Service constitutes your
consent to our use of your email address and your Account
Information in connection with providing the Service to you. Pt
Interactive reserves the right to change this Privacy Policy at any
time, so be sure to review this Privacy Policy periodically. Your
continued use of our web site after the date that changes to the
Privacy Policy are published on your orthodontist's web site will be
deemed to be your agreement to the changed terms.
If you have any questions about your privacy or security measures
at Pt Interactive, please let us know:
Director of Privacy |
during your session. If you
do not see the "https" (be sure to look for the "s" following
"http") or the secure server icon